Support

We're here to help you get the best experience with Mad Snake.

Contact Us

If you're experiencing an issue, have a question, or want to share feedback, we'd love to hear from you. Please email us at:

We typically respond within 48 hours. Please include your device model and iOS version to help us assist you faster.

What devices does Mad Snake support?: Mad Snake is available on all iPhones and iPads running iOS 16 or later.
Is Mad Snake free to play?: Yes! Mad Snake is free to download and play from the Apple App Store.
Does the game require an internet connection?: No. Mad Snake works completely offline so you can play anywhere, anytime.
How do I report a bug or issue?: Please email us at [email protected] with a description of the issue and your device model. We typically respond within 48 hours.
Is my data collected or shared?: We respect your privacy. Mad Snake does not collect personal data. Please see our Privacy Policy for full details.